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Case Studies

Customer improves patient hold time to less than 60 seconds

Learn how our ophthalmology group practice reduced patient call hold times to less than 60 secs and increased patient satisfaction.
You can achieve the same results by creating a centralized healthcare call center, leveraging cloud based call center software and a healthcare CRMContinue readingCustomer improves patient hold time to less than 60 seconds

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Case Studies

Healthcare customer increases reviews from 22 to 650+ in 8 months

Learn how our healthcare customer increased their patient reviews from 22 to 650+ in 8 months. In turn, this increased appointment volumes significantly!Continue readingHealthcare customer increases reviews from 22 to 650+ in 8 months

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Case Studies

Ophthalmology group practice adds new patients with community outreach

Learn how an ophthalmology group client added 40+ new patients per month. This was assisted by our patient contact team and our free software. You can do the same.Continue readingOphthalmology group practice adds new patients with community outreach

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Case Studies

Provider group reduces lost patient leads to less than 10 percent

Our customer reduced “lost” patient leads to less than 10% by deploying our changes in people, processes and technology around new patient appointment requestsContinue readingProvider group reduces lost patient leads to less than 10 percent