Categories
Healthcare Contact Center

Surgery Scheduling Process

Here you will find guides for surgery scheduling process, free surgery scheduling checklist to download, free surgery scheduling software to use. If you need help with COVID/medical clearances, prior auths – our surgery scheduling services team can help.Continue readingSurgery Scheduling Process

Categories
Healthcare Contact Center

How to increase patient access with inter-professional consultations

You can consult for other providers to help their patients – either via phone calls or via reading images and videos sent over (store and forward) by the other provider (provider’s office). This is reserved for provider to provider. It involves telephone or internet based “assessment and management” service provided by a consulting physician to the patient’s treating/requesting physician or other qualified health care professional.Continue readingHow to increase patient access with inter-professional consultations

Categories
Healthcare Contact Center

How to increase patient access with virtual checkins

This service can be provided by a physician to a new or established patient, parent, or guardian not originating from a related E/M service provided within the previous seven days nor leading to an E/M service or procedure within the next 24 hours or soonest available appointment.Continue readingHow to increase patient access with virtual checkins

Categories
Healthcare Contact Center

How to improve patient access to appointments

Make appointment scheduling easily accessible. This has been the biggest pain point for most patients, for a long time now. The sections above discuss this to some extent and we cannot stress this enough. Making an appointment with your medical practice shouldn’t be like pulling teeth. You can use free online scheduling software and apps that will empower patients to book and reschedule appointments.Continue readingHow to improve patient access to appointments

Categories
Healthcare Contact Center

Patient payments for medical practices

Here’s a simple guide and patient payments software for collecting payments from patients. Nowadays, patients are responsible for a larger portion of their healthcare costs. Traditionally, doctor offices have either written payment dues off as bad debt or have simply let those patient balances due slide to avoid damaging relationships with patients. Most practices that we talk to, or work with, do not have a credit card on file program before we start working with them.Continue readingPatient payments for medical practices

Categories
Healthcare Contact Center Healthcare IT

Handling patient bumps – SMS blast

Here’s how we handled patient bumps / rescheduling 2150 appointments with 1 click. If you were using our EzWebTexting tool – this would be done in a single click. However, you can put this solution together yourself as well

Continue readingHandling patient bumps – SMS blast

Categories
Healthcare Contact Center

Digital patient intake guide for practice managers

HIPAA compliant digital patient intake forms help increase your medical practice margins by reducing manual labor and the need for increased staff. One of the (many) ways to reduce your practice overheads is to use digital patient intake forms. Whether you use them on a tablet (like iPad or Android tablets) or whether you use a kiosk (the Phreesia kind), or on your website – digital intake forms help in these ways:Continue readingDigital patient intake guide for practice managers

Categories
Guides Healthcare Contact Center

Healthcare call center software using Amazon Connect

Before you choose Amazon Connect Contact Center software, be prepared with answers to these questions.

Continue readingHealthcare call center software using Amazon Connect

Categories
Guides Healthcare Contact Center

Centralized Healthcare Call Center Guide

Complete guide on how to plan a centralized healthcare call center to boost patient access, higher patient satisfaction, patient reviews and pipeline.Continue readingCentralized Healthcare Call Center Guide