Increase your medical practice revenues
Our physician management services organization doubles your patient volumes, cuts patient “work up” time in half, drastically improves collections. If you are SERIOUS about growth, contact us and we will help you grow.
- Reappointing no show patients
- Reactivating patients not seen in more than 3 months
- Reappointing patients that canceled
- Reappointing patients that never showed
- Appointing patients for wellness visits
- Patient referral outreach
- Physician referrals outreach
- Community cold call / postcard outreach
- Telemedicine outreach
- Patient reviews outreach
We increase collections by starting with recovering denials. Thereafter, we identify issues with and handle:
- All provider enrollment, credentialing
- All eligibility, prior authorizations related work
- All demographic entry, coding
- Charge entry, charge posting related work
- All payment posting, AR follow up
- All patient collections (first party as well)
Sure, this leads to a lot of extra work at your office. We help with that as well.
- All inbound calls, website, social media inquiries
- All pharmacy calls
- All faxes and chart requests
- All patient intake, referrals, recalls, reminders
- All medication reconciliation, surgery scheduling
Why we are better than others
Most healthcare call centers answer inbound calls and make calls to remind patients. We think that’s boring as heck. So, we only hire senior agents with sales or collections background. This allows us to deliver results that are above and beyond industry standards.
Our medical marketing / patient outreach / referrals team, callcenter scheduling and RCM teams work hand in hand from the same standard operating procedures following the processes set up for the center of excellence. No one works in silos.
None of these would be possible without our heavy investment in HIPAA compliant patient relationship management, patient engagement and population health management technology.