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Guides Healthcare Contact Center

Healthcare call center software using Amazon Connect

Before you choose Amazon Connect Contact Center software, be prepared with answers to these questions.

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Healthcare IT

Agile software development in healthcare

Agile software development in healthcare is not easy. Here’s a manager’s guide to adopting agile software development in healthcare.Continue readingAgile software development in healthcare

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Healthcare IT

Outsourced software development – Guide for managers

Here’s a guide for managers thinking about hiring an outsourced software development company to bring their software products to market at acceptable costs / budget. WARNING – Outsourced software development or outsourced product engineering relationships are successful only when you are fully prepared for the changes in communications protocols, employee engagement protocols. Continue readingOutsourced software development – Guide for managers

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Healthcare IT

EMR integration – a primer for software vendors

EMR Integration is a headache for most independent software vendors. This guide helps you think through the problems, understand it better. EMR interoperability is a headache.. and is well documented and discussed ad-nauseam in the industry. This guide is not for developers looking to develop EMR integrations.Continue readingEMR integration – a primer for software vendors

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Guides Healthcare IT

Custom Software Development Costs

How much does custom software development cost? Here’s the gist of it – Everything depends on your own risk appetite, your budget and the kind of control you want on the project. Price ranges (hourly) can be from $20 – $250. Project budget ranges can be from $10K – $1MM+ depending on whether you outsource to USA, Eastern Europe, India (Asia overall).Continue readingCustom Software Development Costs

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Services

Medical Billing Services

As reimbursements tighten up, patients bear a larger portion of their healthcare costs per year, revenue cycle management that’s based on rock solid systems, processes and procedures has become even more crucial. Your practice’s viability, sustainability and profitability depends on the performance of your billing department.Continue readingMedical Billing Services

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Services

Medical Marketing Services

Marketing your practice these days is not as easy as it used to be before and you have to manage digital, social, PPC, physician referrals channels at the same time, with the same vigor. Sites like ZocDoc, Google and Facebook reviews, healthgrades etc have upped the ante as well.Continue readingMedical Marketing Services

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Services

Medical Call Center Services

We help large physician groups, hospitals and health systems create their own outsourced call center to improve patient satisfaction, patient experience and increase accessibility. We are strong believers that your practice locations should be staffed to handle patient care – and not to answer phone calls.Continue readingMedical Call Center Services

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Guides Healthcare Contact Center

Centralized Healthcare Call Center Guide

Complete guide on how to plan a centralized healthcare call center to boost patient access, higher patient satisfaction, patient reviews and pipeline.Continue readingCentralized Healthcare Call Center Guide

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Medical Marketing

Lesson 28 – Closed Loop Physician Referral Management – why

Being adept at physician referral management and patient referral management can grow your medical practice tremendously. We have covered this in our medical practice marketing guide as well. Continue readingLesson 28 – Closed Loop Physician Referral Management – why